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amp:home [2020/01/30 06:46]
rsk [Admin Features] 		amp:home [2020/03/25 12:29] (current)
rsk [Abuse Manager Pro (WHMCS Module)]
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 ====== Abuse Manager Pro (WHMCS Module) ====== ====== Abuse Manager Pro (WHMCS Module) ======
  
-<color #ffc90e>__This article is being updated for the latest release v3.0__</color>+<color #ffc90e>__This article is being updated for the latest release v3.x__</color>
  
 Abuse Manager Pro (AMP) is a WHMCS addon module that helps admins with the daily chores linked to abuse reports, and turns their lives into a walk in the park! Abuse Manager Pro (AMP) is a WHMCS addon module that helps admins with the daily chores linked to abuse reports, and turns their lives into a walk in the park!
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 ===== Screen Shots ===== ===== Screen Shots =====
  
-{{gallery>:amp?lightbox&1600X1200&nocache }}+{{gallery>:amp:screenshots?lightbox&1600X1200&nocache }}
 ===== Admin Features ===== ===== Admin Features =====
   * Abuse Dashboard that shows you quick statistics and important information   * Abuse Dashboard that shows you quick statistics and important information
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 ===== Customer Features ===== ===== Customer Features =====
   * Resolution Center link in top navigation bar (automatically shown), which shows a customer all their abuse reports - open and closed, with the ability to view both   * Resolution Center link in top navigation bar (automatically shown), which shows a customer all their abuse reports - open and closed, with the ability to view both
 +  * Added 'last reply by' & 'service' columns to the overview page
   * Report details show vital information to the customer, including the service in question, the IP, date of incident, the category of the abuse report, as well as the abuse report it self.   * Report details show vital information to the customer, including the service in question, the IP, date of incident, the category of the abuse report, as well as the abuse report it self.
   * Ability to view a read-only abuse report if an abuse report is set as closed   * Ability to view a read-only abuse report if an abuse report is set as closed
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   * (Optional) To enable the WHMCS's admin widget to be displayed on home page (admin side), go to Setup > Staff Management > Administrator Roles and edit the role you want it to be displayed for, and tick the check box under Widgets that says "Abuse Manager Pro - Reports Requiring Your Reply"   * (Optional) To enable the WHMCS's admin widget to be displayed on home page (admin side), go to Setup > Staff Management > Administrator Roles and edit the role you want it to be displayed for, and tick the check box under Widgets that says "Abuse Manager Pro - Reports Requiring Your Reply"
   * (Optional) [[amp:integrate_multilang|Click here for the integration guide for multiple languages on the client side (multilang)]]   * (Optional) [[amp:integrate_multilang|Click here for the integration guide for multiple languages on the client side (multilang)]]
 +  * (Optional / Advanced) [[amp:amp_api|API Documentation & example PHP Curl Script to interact with Abuse Manager Pro programmatically]]
 ===== Upgrade Guide ===== ===== Upgrade Guide =====
  
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 ^ Issue ^ Resolution ^ ^ Issue ^ Resolution ^
 | Emails are imported twice when using PHP_IMAP Fetch | This usually happens when there is more than one cron entry, and can be fixed by keeping the main/default WHMCS cron entry only| | Emails are imported twice when using PHP_IMAP Fetch | This usually happens when there is more than one cron entry, and can be fixed by keeping the main/default WHMCS cron entry only|
 +| [WHMCS Application] ERROR: Error: Call to undefined function imap_open() | This usually happens when 'IMAP_OPEN' function is missing in PHP. Make sure IMAP is installed correctly. Also, this could be an issue with the CRON invoking wrong PHP (e.g. if invoking CRON from web works fine) |
  
 ===== Changelog ===== ===== Changelog =====
  
 A Changelog will be posted on the page linked [[https://marketplace.whmcs.com/product/1326#changelog|here]], upon any updates. A Changelog will be posted on the page linked [[https://marketplace.whmcs.com/product/1326#changelog|here]], upon any updates.
amp/home.1580363177.txt.gz · Last modified: 2020/01/30 06:46 by rsk

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